Pen Sense
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Worldwide Shipping Available

EUROPEAN UNION

A flat rate of £20 per parcel is charged for shipping and takes approximately 3–5 working days. Delivery estimates vary depending on your country, and prices apply to orders not exceeding two kilos. If your order is over two kilos we will telephone or email you to give you a new quote of the shipping charge.

REST OF THE WORLD

A flat rate of £30 per parcel is charged for UPS shipping and takes approximately 5–7 working days. Delivery estimates vary depending on your country, and prices apply to orders not exceeding two kilos. If your order is over two kilos we will telephone or email you to give you a new quote of the shipping charge.

WORLDWIDE TAX-FREE SHIPPING

UK Value Added Tax (VAT, currently 20%) will be deducted at the point of sale for all countries outside the EU. However, as with all foreign imports, you are liable for any taxes and duties imposed by your local taxation authority when your parcel arrives and is checked through customs.  Your countries customs office will contact you directly if any duties are to be applied to your shipment.  You will be asked to pay these duties before your parcel is released for delivery to you. (e.g. customs duty, excise duty and/or import VAT). It is important that you check these rates before ordering.

¹Royal Mail Second Class Tracked® is a cost-effective carriage solution that allows us to provide a free and recorded delivery option for lower-value orders. Whilst we fully insure all deliveries against loss in transit, delivery times are provided as an estimate and are not guaranteed. If you need a more specific service please select one of the other delivery options we offer. Full terms can be found on Royal Mail's Website.

²Restrictions apply to Royal Mail Special Delivery™. Delivery should be received by 5:30pm to certain postcode areas. See Royal Mail's Website for further details.

³Royal Mail Airsure® is a restricted service, only available when posting to certain countries. Please email which country of destination prior to ordering for clarification. Full terms can be found on Royal Mail's Website.

ALCOHOLIC BEVERAGES

We cannot ship alcohol to destinations outside of Europe.

BFPO (BRITISH FORCES POST OFFICE) SHIPPING

  • VAT Free (VAT will be removed at checkout)
  • Free Delivery (On everything)
  • Select BFPO Delivery option in checkout

Many Forces personnel buying from us have their registered address as a British Forces Postal Number, this means that when ordering from the UK you will only pay UK rates for your goods to be posted out to you, no matter where in the world you live. At Pen Sense all postage to BFPO addresses across the world will be delivered for free, no postage or packaging to be paid at all.

Also delivering to an overseas BFPO address means that you are exempt from paying VAT, and this value will be automatically deducted from your final cost through our ordering system.

BFPO - More information